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Last updated:   15 Aug 2019


Field Service Engineer

Posted here:  26 July 2019

Location: Alaska

Job #:  3324183

Role Summary:

The Field Engineer I performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and equipment installation techniques. Responsible for driving customer satisfaction through Service Excellence.

Essential Responsibilities:

  1. Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs. Assist more experienced field engineers with equipment installation.
  2. Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
  3. Effectively communicate and partner with teammates and colleagues.
  4. Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
  5. Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
  6. Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
  7. Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
  8. Serve as a member of the account community for key accounts. Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
  9. Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
  10. Keep up to date with competitor information and market trends.
  11. Answer service calls independently without assistance within one year of employment.


  1. Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment.
  2. Experience with Web applications as well as Microsoft suite of products.
  3. The successful applicant must comply with GEHC’s standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
  4. Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.
    5. Must have and maintain a valid Driver’s License.
  5. Willingness to be available "after hours", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.


Quality-Specific Goals:

  1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
  2. Meet Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.
  3. Complete all planned Quality, EHS & Compliance training within the defined deadlines.
  4. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
  5. Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
  6. Ensure timely dispatch closure (if applicable).
  7. Identify and report any unsafe workplace conditions or unsafe acts to the EHS Organization.
  8. Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe (if applicable).
  9. Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
  10. Maintain tools and test equipment properly and ensure they are calibrated correctly.

Desired Characteristics:

  1. Experience interfacing with both internal team members and external customers as part of a solution based service process.
  2. Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
  3. Experience troubleshooting and responding to customer concerns
  4. Demonstrate an understanding that customers determine our success.
  5. Operate with efficiency and sense of urgency
  6. Willingness to learn and adapt to changing environments.
  7. Empower and inspire others.

8.     Ability to deliver results in an uncertain environment, ability to multitask and prioritize.

About Us:

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.

Additional Eligibility Qualifications:

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

To Apply:  go to



Three Positions

Req #  169141

Job Location:   Seattle

Posting Date:  07/09/2019 

Closes On:     07/23/2019

Salary:    $6,421.00 - $9,189.00 

Note:  For detailed information on Benefits for this position, click here.

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for five consecutive years. 

The Health Sciences Academic Services and Facilities’ (HSAS&F), Scientific Instruments (SI) unit has three opportunities for Biomedical Electronics Technician Supervisor positions, which includes a BMET Compliance Supervisor, a BMET Systems Supervisor, and a BMET Training & Resource Development Supervisor.

SI provides services that support patient care, laboratory and research equipment for University, state, federal and other publicly funded agencies. Services include technology management, regulatory compliance, preventive maintenance, routine or emergency repairs, and design and prototype development. SI is a self-sustaining unit.  Major customers include UW Medical Center, Laboratory Medicine, Seattle Cancer Care Alliance, UW Physicians Neighborhood Clinics, Harborview Medical Center and NW Hospital.

All three Supervisors will have the same general SI unit duties and responsibilities, and will be responsible for directly supervising and overseeing the daily operations of approximately 6-8 Biomedical Electronic Technicians (BMET) each.

Supervise assigned personnel and oversee daily operations of the Biomedical Electronics Shop
• Select and interview candidates; make hiring recommendations to Manager
• Onboard new employees
• Assign and schedule work of BME employees
• Actively manage the timely completion of Preventive Maintenance (PM) Workorders
• Review and approve overtime, leave requests and timecards
• Conduct performance reviews and recommend disciplinary action
• Model excellence in customer service and train employees to do the same
• Use dashboards and other metrics to monitor performance of individuals and groups of employees

Technical and operational support for employees and customers:
• Review and approve routine purchasing requests
• Review and approve workorders prior to billing
• Resolve billing issues and customer complaints
• Assist Manager in developing, implementing and enforcing policies and procedures
• Review incoming inspection records to insure the appropriate training, tools and scheduling are in place to fulfill the manufacturer’s maintenance requirements
• Represent Scientific Instruments on committees, during safety audits, accreditation inspections or other events
• Evaluate, make recommendations and approve devices used on human subjects
• Design, modify or fabricate custom devices, cables and accessories for use in patient care or direct and review the work of employees in performing these tasks
• Evaluate and/or direct the evaluation of medical equipment involved in unusual incidents, maintains legal chain of custody and prepares documentation that may be germane in litigation
• Assist the manager in preparing for rate proposal updates, including anticipating or recommending changes in staffing and collecting and prioritizing requests for major tools and training
Typical Tools Used:
• Basic hand tools such as pliers, wrenches, screwdrivers, wire strippers, etc.
• Power tools such as power screwdrivers, drills, soldering irons, etc.
• Electronic test equipment such as oscilloscopes, digital multi-meters, function generators and power supplies
• Specialized test equipment such as electrical safety analyzers, patient simulators, device specific test jigs and diagnostic software
• Dashboards, spreadsheets or other metrics based monitoring systems

The three positions’ unique areas-of-focus duties and responsibilities are:

BMET Compliance Supervisor:
The focus of this position includes ensuring that the Scientific Instruments shop maintains compliance with all regulatory agencies and operates per safety guidelines.  Specifically, this position would be highly involved with Environment of Care and Medical Equipment Management for this organization.  Others duties include:
• Maintaining a current Equipment Management Plan
• Staying aware of alerts and recalls for biomedical equipment
• Creating and maintaining shop safety plan and emergency management plans in coordination with HSAS&F department
• Ensuring compliance with University of Washington’s network security policies
• Client Safety Audit walkthroughs
• Manage medical equipment compliance documentation; including the creation and maintenance of policies and procedures

BMET Systems Supervisor:
The focus of this position includes oversight of the units Computerized Maintenance Management System; availability of compliance reporting for services performed; ensuring dashboards accurately reflect shop metrics for leadership.  This position will work with the department’s Systems Administrator to ensure Scientific Instruments meet compliance and clients’ requirements. Others duties include:
• Validation of all biomed equipment information serviced by SI
• Analyze and create balanced preventative maintenance workloads for shop employees
• Prepare documentation of CMMS equipment maintenance tasks
• Manage SI’s internal SharePoint site to ensure current and relevant content
• Work with Department’s System Administrator to: obtain and maintain required internal and external reports; maintain CMMS database to ensure validity of data; provide customization of system to best meet SI needs as available

BMET Training & Resource Development Supervisor:
The focus of this position to outline and ensure employees have the equipment and training they need to perform their duties within regulatory guidelines. This includes the planning and coordination of regular technical sessions for employees and clients. Other duties include:
• Overseeing the assignments and completion of training and health safety requirements through the department’s Learning Management System for SI employees
• Identify and coordinate required equipment service training
• Identify and coordinate required equipment necessary to complete services
• Create and maintain the shops on-call roster
• Responsible to ensure that shop test equipment is calibrated per regulatory requirements

These positions provide leadership to all of the SI employees and operations in conjunction with the SI Manager. Supervisors participate in delivery of services, performing advanced technical services in support of the unit’s customers and strategic mission. Supervisors are expected to provide a high-level of support for employees, have the ability to perform well in a demanding environment and prioritize competing deadlines to deliver on impactful initiatives. Supervisors are expected to leverage excellent communication skills, provide excellent customer service and build systems to support business operations. Additionally, Supervisors are expected to participate in HSAS&F department initiatives and be dedicated to creating a positive work environment.  As a member of the HSAS&F department, Supervisors are expected to participate in the development and implementation of the HSAS&F strategic plan, demonstrates HSAS&F values, and delivers on the value proposition for the UW.

Performance Expectations:
• Cultivate positive working relationships with coworkers, management, customers, manufacturers, vendors and the general public
• Actively support the mission of Scientific Instruments and the University
• Set an example of professional appearance and demeanor
• Maintain accurate and timely documentation as required
• Maintain a clean, uncluttered and safe work environment
• Meet personal productivity and billing goals
• Continue to develop technical and supervisory skills by active participation in professional associations and attending relevant training courses
• Review and close workorders in a timely manner to insure compliance with customers PM requirements and insure prompt payment for services
• Actively participate in departmental quality and process improvement activities

Demonstrate the following communication skills:
• Proficiently read, write, understand and communicate in English commensurate with duties and responsibilities of this position
• Follow written and verbal instructions and procedures
• Present a polite, professional image of the department to both internal and external customers
• Demonstrated ability to handle confidential information responsibly
• Demonstrated experience in conflict resolution and building positive teams in a similar work environment

Demonstrate basic computer literacy including ability to use:
• Microsoft Office - Word, Excel, Access and Outlook
• Voicemail & email
• Internet Browsers & search engines
• One or more Computerized Maintenance Management Systems (CMMS) such as TMA, Maximo or TMS

Demonstrate mastery of terminology and concepts related to servicing medical and laboratory equipment and be able to effectively communicate these concepts to direct reports, other coworkers, and customers.

• Direct experience with TMA system
• Two (2) years’ experience as a BMET 3, BMET Lead or BMET Supervisor. OR Seven (7) years’ experience as a Biomedical Electronics Technician OR Equivalent education / experience

Equivalent education/experience can substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

Working Conditions:
Generally good working conditions. Possible hazards include exposure to electrical shock, ionizing radiation, chemicals and chemical fumes, high-pressure gasses, infectious diseases, and other hazards encountered in clinical and laboratory settings. Protective clothing and equipment may be required in certain environments such as sterile operating rooms, animal care areas and Biosafety Level 3 laboratories.

Conditions of Employment:
• Work Hours: Monday – Friday 8:00AM to 4:30PM (Overtime Exempt)
• Must meet requirements to drive a University vehicle including possessing and maintaining a valid driver’s license
• May need to pass additional security screenings when required by customers

Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process.  These assessments may include Workforce Authorization, Cover Letter and/or others.  Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

Committed to attracting and retaining a diverse staff, your experiences, perspectives and unique identities will be honored at the University of Washington. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

The University of Washington is an equal opportunity, affirmative action employer. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or

To Apply:  go to


Medical Imaging Field Service Engineer II

Posted here:  9 July 2019

Location: Clackamas, OR

Job Number: 807019


Under the general supervision of the Clinical Technology Manager and Chief Medical Imaging Engineer, performs duties pertaining to acquisition, installation, calibration, repair and maintenance of medical imaging equipment.

Essential Responsibilities:

-  Advises on specifications for purchases on new medical imaging equipment and recommends replacement of obsolete or irreparable equipment. Provides new product evaluation as requested.

-  Consults and collaborates with key stakeholders to prepare for installation and deployment of medical imaging equipment and systems, including but not limited to electrical, mechanical, gas, pneumatics, software, networking and integration to data/information retention systems. Performs or coordinates assembly and installation of medical equipment, including but not limited to electrical, mechanical, gas, pneumatics, software, networking and integration to data/information retention systems. Prepares periodic maintenance instructions for medical equipment. Performs required safety inspection and performance assurance on new medical equipment. Assess medical equipment and systems for compliance with HIPAA storage and security policies. Completes documentation for entry into the centralized maintenance management system. Completes and maintains system function, configuration and support documentation.

-  Directly performs or schedules with outside service vendors the performance assessment and preventive maintenance on a variety of equipment per established procedures. Documents work performed.

-  Analyzes and corrects malfunctions on a variety of medical equipment systems. Analysis and corrective methods include but are not limited to observation of front panel and controls; interpretation of block and schematic diagrams; utilization of appropriate test equipment; replacement of components, PC boards, sub-systems and software; adjustment and restoration of network connectivity and integration to data/information retention systems; calibration and adjustment to manufacturers specifications; working with clinical personnel to correct operator based problems; documentation of work performed including that provided by outside service.

-  Performs or coordinates remediation action on medical equipment safety and recall hazard alerts.

-  Performs investigative evaluation of medical equipment involved in patient and employee incidents / accidents. Documents findings and reports as required.

-  Provides training and assigns work orders to third party service vendors and student trainees. Completes documentation of action taken in the centralized maintenance management system.

-  Performs or coordinates the decommissioning of medical equipment per established policies.

-  Assists, as required, with staff in-service education. Cross train new employees on use on test equipment, department procedure, and medical system support.

-  Education - Develops and implements a plan for professional growth. Maintains current with advancing technology, including Kaiser provided training as required to perform duties.

-  Performs miscellaneous duties as directed in support of the need of the organization.

Basic Qualifications:


Minimum two (2) years of experience servicing medical imaging equipment and CRES certification OR minimum four (4) years of experience servicing medical imaging equipment.


-  AAS degree in biomedical equipment service technology, electronic service technology, or computer service technology from an accredited program or military biomedical equipment training.

-  License, Certification, Registration

-  Driver's License required at time of hire/transfer.

Additional Requirements:

-  Proficient knowledge in the operation and maintenance of medical imaging systems.

-  Must be able to demonstrate proficient use of test equipment used in servicing medical imaging systems.

-  Must have knowledge of standards and codes applicable to medical medical imaging systems.

-  Proficient in the use of testing instruments, devices, simulators, and tools associated with servicing electronic equipment

-  Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration, and alertness.

-  Reading, writing, and fluently speaking and, understanding English.

-  Demonstrated knowledge of and skill in the following areas: customer service, interpersonal relations, adaptability, change management, decision making, oral communication, problem solving, project management, quality management, results orientation, teamwork, and written communication.

Preferred Qualifications:

-  Background servicing medical imaging equipment with emphasis on multi modality and multi manufacturer experience and years of service.

-  Experience servicing computer client-server systems.

-  Computer networking certification

-  Certified Radiology Equipment Service (CRES).

-  Knowledge and skill using Microsoft Word, Excel and Access.

Primary Location:  Regional Supply Center, 10200 SE Sunnyside Rd., Clackamas, OR  

Scheduled Weekly Hours: 40

Shift: Day

Workdays: Mon, Tue, Wed, Thu, Fri

Working Hours Start: 7:30 AM

Working Hours End: 4:00 PM

Job Schedule: Full-time

To Apply:  go to


Biomedical Equipment Technician III

Posted here:   26 June 2019

Location:   Fort Hood, TX

Job Code:  1375

Clearance Requirements:   Background check

Goldbelt Frontier, LLC is a wholly owned subsidiary of the Alaskan Native Corporation Goldbelt, Frontier places an emphasis on research and development, behavioral health, and medical and technological support services.   Frontier is ideally suited to work with the Departments of Defense, Homeland Security, and Health and Human Services. Goldbelt Frontier’s leadership offers specific expertise related to medical staffing, behavioral health, and program development CONUS and OCONUS.

Job Summary and Duties:

A Biomedical Equipment Technician (BMET) III uses traditional engineering expertise to analyze and solve problems regarding the design, development, and safety testing of biomedical equipment. They serve as the principal action officer for maintenance related acquisition support, fielding, and sustainment of medical laboratory equipment, contact patient monitoring systems, and digital imaging/radiographic equipment. May provide leadership and/or supervisory oversight to other BMETs.

-  Ensure that the biomedical equipment is in compliance with Federal, State, and/or applicable regulatory requirements; implement  quality control standards, and maintain budget and vendor relationships.

-  Repair, install, maintain, calibrate, and inspect complex medical equipment, instrumentation, and systems.

-  Assign routine repairs, inspections, and installations to subordinates and observe their performance.

-  Perform preventive maintenance and electrical safety testing of clinical equipment, devices, and systems, and monitor completion of preventive maintenance activities performed by outside vendors (when applicable).

-  Review outcome of preventive maintenance actions and make recommendations to department staff concerning improvements.

-  Perform complex technical inspections of new, used or reconditioned military medical equipment.

-  Recommend new equipment and testing procedures.

-  Maintain documentation on new equipment, inspections, and equipment repairs and failures.

-  Assist, manage, and monitor third-party repairs (when applicable).

-  Understand and comply with Joint Commission and other applicable standards and regulations.

-  Determine and verify associated support items of equipment in order to perform scheduled services and maintenance repairs and calibration; supply support and provisioning requirements; and training requirements.

-  Review regulatory documentation, writes and assists with writing policy to set standards.

-  Manage special operations fielding support.

-  Monitor sustainment support.

-  Assist on various special projects for medical equipment systems.

-  Participate in the development of performance specifications for medical equipment systems and maintenance regulatory policies.

-  Provide technical expertise and specific plans in the creation, interpretation, and explanation of operations and maintenance policy.

Identify elements and requirements for improving the maintenance posture of medical equipment.

-  Responsible for the development, review and execution of the maintenance support plans and sustainment strategies.

-  Monitor equipment data collection apparatus and subjects during tests and evaluations.

-  Respond to inquiries and answers questions relating to technical and operational applications.

-  Investigate sources of needed equipment for designated testing and evaluations and evaluates the applicability to the laboratory's needs.

-  Prepare necessary support documentation and purchase requisitions.

-  Prepare and maintain special or periodic reports, records, documents and correspondence.

-  May provide leadership and/or supervisory oversight to other BMETs.

-  Perform other related duties, as assigned or required.


Experience Required:

-  A.A.S in Medical Equipment Technology or more advanced degree in related field or AAMI Certification (CBET), and/or graduate of DoD Medical Equipment Repairers Course

-  Ability to obtain and maintain a CACard

-  Six or more years directly related experience.

-  Experience as a lead, scheduling work, and/or overseeing and mentoring technical work of others

-  Experience performing biomedical equipment maintenance, repair, and maintenance cycles on Military Medical Equipment.

-  Experience performing complex technical inspections of new, used or reconditioned Army medical equipment.

-  Experience with medical equipment overhaul.

-  Proven technical writing skills.

To Apply:  go to


The Oregon Biomedical Association has jobs listed !

Visitors to the WSBA website are advised that there are also jobs posted on the OBA’s website.

Job seekers in Oregon are certainly welcome to check the WSBA’s listings.  

Jobs on the OBA site are at:


Washington State Biomedical Association                                                                                                            Main Web Site:

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