Current Listings:

Last updated:   13 May 2019

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Biomed Equipment Tech I

Posted: 13 May 2019

Location: Kirkland, WA

RENOVO SOLUTIONS LLC provides healthcare technology management solutions to help reduce costs, increase quality and improve medical equipment performance in healthcare facilities nationwide. We also provide unbiased and objective healthcare technology management advice and consulting.

At RENOVO, we value knowledge, reliability, and integrity in our employees. If you are interested in being a part of a team that is committed to making a difference in healthcare equipment maintenance and healthcare asset and technology management, we invite you to apply for one of the open positions. We are always looking for talented, passionate, hard-working people to join our team. Our employees are not afraid to speak their mind, to try new things, and to wear multiple hats. Our people are empowered to help our customers. We foster teamwork and cooperation, and always promote a “customer first” philosophy. We uphold this standard with our associates, clients, partners, and the communities in which we do business. We live by our company’s Five Guiding Principles, which we have termed TRUST:

• Treat each other with care, kindness and respect.
• Respect our associates’ responsibility of putting family first.
• Uphold the highest standards of excellence in all we do.
• Share our success with our associates, clients, partners and community.
• Treasure our people and promote from within.

Summary:

A BMET 1 is usually an entry level position and up to 2 years of practical experience, and is usually assigned responsibility for the general patient care equipment in a Hospital or Ambulatory care facility. The BMET 1 is responsible for all scheduled maintenance activities and corrective service requests assigned to him/her. Because of the close daily relationship and interaction with the customer facility’s staff, BMET 1’s must have excellent organizational and customer service skills. Close supervision is provided to ensure service quality is maintained and continued development of the BMET 1’s knowledge and skills are progressing. The BMET 1 is often assigned tasks within facility Medical Equipment Projects and reports directly to the Account Manager or Senior Biomedical Technician assigned to each facility.

Specific Responsibilities :

• Must exhibit self motivation and personal relations skills. The individual must be able to deal with professionals in a Clinical setting, establish appropriate work priorities and schedules, in a manner sensitive to both the customer and co-workers. While working with the responsible manager, the BMET 1 is responsible for communicating work status along with any problems, scheduling issues or incomplete service activities that require management attention.
• Must take responsibility for clerical needs, including completeness and accuracy of service reports, filing, tracking of Scheduled Maintenance (SM) and repair services, monthly status reports, notification to departments of overdue and incomplete SMs and equipment inventory reports.
• Initiates service requests to outside vendors as required and tracks service completion including documentation.
• Where applicable, assists in tracking of SM service activities of vendors and processing additions / deletions to the medical equipment inventory. Communicates with appropriate support staff pro-actively to assure customer satisfaction with the Renovo Clinical Engineering program. Reviews budgetary reports and contract inventories for accuracy.
• Must work independently to accomplish all assigned SMs while balancing repair calls as required as well as completion of all related paperwork.
• Must respond to all urgent requests for service verbally within 15 minutes. Must prioritize new requests with balance of open repairs and schedule accordingly.
• Performs all assigned non-invasive repairs. Performs as many as possible of any required invasive repairs on-site. Arranges for completion of the balance of the invasive repairs.
• Orders and tracks all necessary parts for repairs using the approved purchasing method for the account. Demonstrates good judgement on which repairs are attempted on-site.
• Maintains timely and accurate knowledge of equipment status through proper use of department schedules, inventories and SM schedules.
• Responsible for inventory control. Must accurately track and report all additions, deletions, and changes including accuracy of department inventories and SM schedules.
• Must exhibit good customer relations skills. A close daily relationship with the customer results in a high level of customer satisfaction and perception of value per dollar cost. Company image is perceived primarily through contact with the customer and on-site personnel.
• Must work closely with Renovo Account Managers and Regional Directors to keep them informed of account status. This must include SM status, repair status, level and type of special interests and customer concerns and problems.
• Provides, or assists in providing, user in-service training and new equipment evaluation as requested.
• Tracks safety and quality related issues as required by the facility including hazard notifications, equipment failures related to patient safety, manufacturer recalls and mandatory equipment notifications and upgrades. Attends Environment of Care/ Safety Committee meetings as requested by the facility.
• Learns new maintenance skills quickly, usually with demonstration.
• Operates and maintains test equipment to high standards. Tracks test equipment, parts inventory and other on-site Renovo assets as assigned. Maintains accurate quantity and locations for all company assets under his/her control.
• Must be available for after hours service calls and participate in the on-call rotation if asked to do so.
• Performs other duties as assigned. **

** Important Note . If you were previously employed as a member of the staff at this facility, this list of duties supersedes any other list of duties that you were assigned at that time. If the customer asks you to perform a task that is outside of the scope of those listed above, you must refer that request to your immediate (Renovo) supervisor, who must formally authorize and document this change in the scope of your duties.

Skills, Knowledge and Abilities :

• High School Diploma or equivalent required.
• Associates or Bachelors degree in HTM/BMET
• Medical equipment support.
• Exceptional organizational skills required.
• Excellent written and verbal communication skills required.

Physical Demands :

• Prolonged standing and walking.
• Frequent bending, stooping, reaching and lifting.
• Occasional squatting, climbing stairs, crouching and kneeling.
• Frequently lifts and carries up to 50 pounds.

Working Conditions :

• Occasional exposure to moving equipment.
• Exposures: Biohazards, dust, electronic and bacterial cleaners.
• Protective equipment required: Gloves, gowns, mask, and goggles.

Equipment Used :

• Personal computer.
• Service test equipment and tools.

Administration :

• Submit timely and accurate service reports, time sheets, expense reports, film badges and other paperwork as assigned.
• Understand and observe company policies and accounting procedures.
• Be a professional liaison between the company and the customer to solve all of their problems.

Relationships :

• Utilize teamwork in your daily activity and insure customer satisfaction.

Other :

• Safety – Understand and follow good safety procedures:
• Radiation - Electrical
• Mechanical - Magnetic
• Tools and test equipment – Maintain all company owned and leased equipment in good working conditions and insuring to have them serviced and calibrated as required.
• Housekeeping – Maintain a clean, orderly appearance of all work areas, including office, toolbox and job site.
• Personal appearance – Service personnel must observe company dress code at all times, and must have good personal hygiene.
• Driver’s license – Must maintain an active driver’s license in the state of operation.

To Apply:  Send resume to: jthielen@renovo1.com

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Biomed Equipment Tech II

Posted:  13 May 2019

Location:  Kirkland, WA

RENOVO SOLUTIONS LLC provides healthcare technology management solutions to help reduce costs, increase quality and improve medical equipment performance in healthcare facilities nationwide. We also provide unbiased and objective healthcare technology management advice and consulting.

At RENOVO, we value knowledge, reliability, and integrity in our employees. If you are interested in being a part of a team that is committed to making a difference in healthcare equipment maintenance and healthcare asset and technology management, we invite you to apply for one of the open positions. We are always looking for talented, passionate,hard-working people to join our team. Our employees are not afraid to speak their mind, to try new things, and to wear multiple hats. Our people are empowered to help our customers. We foster teamwork and cooperation, and always promote a “customer first” philosophy. We uphold this standard with our associates, clients, partners, and the communities in which we do business. We live by our company’s Five Guiding Principles, which we have termed TRUST:

• Treat each other with care, kindness and respect.
• Respect our associates’ responsibility of putting family first.
• Uphold the highest standards of excellence in all we do.
• Share our success with our associates, clients, partners and community.
• Treasure our people and promote from within.

Summary

The next progression in a Biomedical Equipment Technician’s career, a BMET II usually has a two-year degree or the associated experience to maintain a larger array of patient care equipment. A BMET II has a good knowledge of schematics and can work independently on repairs and calibrations; maintains accurate and complete service records and coordinates/manages vendor repairs. A BMET II
is essential to the RENOVO program in setting an example for junior technicians; demonstrating solid technical, problem solving, administrative and customer service skills. As a BMET II, the individual can build upon experience as they continue to grow professionally.

Essential Duties & Responsibilities:

• Assembles, maintains,and repairs basic electronic devices according to their specifications

• Maintains and repairs life-support and other high-risk patient care and diagnostic equipment

• Helps to support the facility’s scheduled maintenance program

• Accurately documents all activities in the preferred computerized medical maintenance system,
  follows up with customer at each delay, repair milestone, or completion
•  
• Diagnoses and solves system and equipment malfunctions by making repairs or replacements in
  accordance to the system’s technical specifications or requirements

• Researches and orders parts to perform repairs and maintenance

• Provides technical in-service or instruction to Facility staff in proper operation of patient care
  equipment

• Demonstrates cost containment and financial acumen

• Maintains a good personal relationship with fellow co-workers, hospital staff, and vendors

• Provides mentoring and training to Biomedical Equipment Technicians and apprentices

• Meets department performance indicator standards on a regular basis

• Maintains a clean and safe workspace

• Complies with all facility specific policies and procedures

• Participates in facility on-call rotation

• Supervises or coordinates OEM or Vendor service technicians while on-site

• Works closely with management to develop and implement a plan for professional growth

• Performs other duties as assigned**

Required Skills

• At least 2-3 years as a BMET maintaining medical equipment.

• Basic Computer/IT Networking skills are a plus.

• Possesses a comprehensive knowledge of electromechanical devices and principles, as well as a thorough understanding of general patient care equipment and can demonstrate the usage of supported devices

• Basic understanding of life-support and diagnostic support devices and their usage within the healthcare setting

Required Competencies

• Accountability – takes ownership of assigned work and responsibilities, follows through and closes the loop

• Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information

• Financial Acumen – Considers financial impact of all decisions

• Integrity – Can admit mistakes, is direct and truthful

• Customer Service – demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements

• Priority Setting – Prioritizes assigned schedules and workload

• Knowledge – Advanced understanding of general clinical patient care devices and their use within the healthcare facility. A basic knowledge of life-support and high-end modalities is preferred.

• Team Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues

• Regulatory – knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies

Attributes

• Culture – promotes the Vision, Mission and Values that make up the RENOVO culture as well as the culture of the healthcare facility

• Mechanically inclined
•  – technical skills and abilities to figure out how things work

• Self-motivated – can work on their own or under limited direction while prioritizing equipment schedules and repair activities. Advanced projects or activities require
  supervision

• Open-minded – Willing to listen to opinions and criticism, can switch directions quickly

• Agility - Can perform tasks in a safe, timely manner, in a fast-paced environment

• Improvement – willing to learn and grow, wants to update job skills for career growth

• Confidence – Self-reliant decision maker that doesn’t second guess decisions

• Multi-tasker – Is organized and efficient, handles multiple projects or tasks simultaneously

Education/Special Training

• AS in Electronics or Biomedical

• BS preferred, CBET preferred but not required

• H.S. Diploma or equivalent required

• Technical Certificate or DOD training required

• College Degree, Certification, or other higher level of education pertaining to this job description preferred

Required Work Hours

Forty hours per week during daytime and evening hours. Scheduled work hours may change. Overtime may be required or permitted with prior approval. This position is included in the on-call rotation for the facility.

Reporting and Supervisory Responsibilities

1. The BMET II reports to Manager, Biomedical Engineering

2. This position has no supervisory responsibilities

Physical Requirements

The BMET II must be able to speak, hear, see, read, write, type, dial, reach, bend, climb, crawl, crouch, kneel, squat, and twist. Must have near vision, far vision, depth perception, and be able to distinguish colors. Must have sensory ability to distinguish hot, cold, range of temperatures, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors. Must be able to carry or lift up to 50 pounds routinely.

Travel

Travel will not be required for this position, unless otherwise specified. Rarely, if any travel, including airline travel and overnight stays, may be requested.

 Classification

FLSA: Non-exempt

Administration:

Understand and observe company policies and procedures.

Relationships: Utilize teamwork in your daily activity and insure customer satisfaction.

Other:

• Housekeeping – Maintain a clean, orderly appearance of all work areas.

• Personal appearance – Must observe company dress code always and must have good personal hygiene.

• Maintain all RENOVO owned equipment including tools, test equipment, computers, and others as specified in proper working condition and ensure annual calibration where appropriate.

To Apply:  Send resume to:  jthielen@renovo1.com

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Field Service Engineer 2

Posted:  11 May 2019

Job #:  3277533

Location:  Seattle, WA

Role Summary:

We are hiring an experienced Field Service Engineer 2 for our downtown Seattle market. This person will perform service in one or more modality (prefer CT) and X-ray) and may have basic training in one or more additional modalities. Acts as the primary GEHC Services face to the customer. Responsible for meeting the daily service repair needs of designated equipment, and drives customer satisfaction through Service Excellence.

Essential Responsibilities:

1. Under minimal supervision, serve as GE Healthcare lead to assigned customers; complete troubleshooting, installation, validation, maintenance, and service repair needs on designated equipment. May assist and/or train less experienced Field Engineers.
2. Own customer issues from dispatch or identification of issue to resolution. Proactively engage with other team members to ensure they are aware of status of all issues at all times for their designated customers.
3. Effectively communicate and partner with teammates and colleagues.
4. Maintain regular, frequent communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
5. Understand and communicate business goals and objectives to the broader GE team servicing assigned customers.
6. Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
7. Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
8. Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
9. Serve as a member of the account community for key accounts. Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
10. Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
11. Keep up to date with competitor information and market trends.
12. Identify business opportunities for the organization.
13. Complete on-time and accurate Preventative Maintenance and Field Modification Instruction as needed.
14. May include application training of clinical or scientific staff on designated equipment.

Qualifications/Requirements:

1. Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing electrical equipment; OR equivalent military education and 2+ years of experience servicing electrical equipment; OR High School Diploma/GED and 6+ years of experience servicing electrical equipment.
2. Experience interfacing with both internal team members and external customers as part of a solution based service process.
3. Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
4. Experience troubleshooting and responding to customer concerns.
5. Experience with Web applications as well as Microsoft suite of products.
6. The successful applicant must comply with GEHC’s standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
7. Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.
8. Must have and maintain a valid Driver’s License.
9. Willingness to be available "after hours", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
Quality-Specific Goals:
1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
2. Meet Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.
3. Complete all planned Quality, EHS & Compliance training within the defined deadlines.
4. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
5. Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
6. Ensure timely dispatch closure (if applicable).
7. Identify and report any unsafe workplace conditions or unsafe acts to the EHS Organization.
8. Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe (if applicable).
9. Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
10. Maintain tools and test equipment properly and ensuring they are calibrated.

Desired Characteristics:

1 Prefer experience with CT, X-ray and Vascular
2 Strong coaching and mentoring skills.
3. Strong time management and organization skills and ability to juggle multiple responsibilities.
4.Self-motivated.
5. Strong networking and interpersonal skills.
6 Training and experience in multiple modalities.
7. Demonstrated understanding that customers determine our success.
8 Operate with efficiency and sense of urgency.
9. Willingness to learn and adapt to changing environments.
10. Ability to deliver results in an uncertain environment.
11. In the Life Sciences business you must be a Field Engineer Level 1 for 2 years before moving to a Field Engineer Level 2.

About Us:

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.

Additional Eligibility Qualifications:

GE will only employ those who are legally authorized to work in the United States for this opening.

To Apply:  go to

https://jobs.gecareers.com/global/en/job/3277533/Field-Service-Engineer-2?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic

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Field Service Engineer 2

Posted:  11 May 2019

Job #:  3277531

Location:  Tacoma, WA

Role Summary:

We are hiring an experienced Field Service Engineer 2 for our Tacoma market. This person is fully qualified to perform service in one modality (CT), and may have basic training in one or more additional modalities. Acts as the primary GEHC Services face to the customer. Responsible for meeting the daily service repair needs of designated equipment, and drives customer satisfaction through Service Excellence.

Essential Responsibilities:

1. Under minimal supervision, serve as GE Healthcare lead to assigned customers; complete troubleshooting, installation, validation, maintenance, and service repair needs on designated equipment. May assist and/or train less experienced Field Engineers.
2. Own customer issues from dispatch or identification of issue to resolution. Proactively engage with other team members to ensure they are aware of status of all issues at all times for their designated customers.
3. Effectively communicate and partner with teammates and colleagues.
4. Maintain regular, frequent communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
5. Understand and communicate business goals and objectives to the broader GE team servicing assigned customers.
6. Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
7. Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
8. Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
9. Serve as a member of the account community for key accounts. Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
10. Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
11. Keep up to date with competitor information and market trends.
12. Identify business opportunities for the organization.
13. Complete on-time and accurate Preventative Maintenance and Field Modification Instruction as needed.
14. May include application training of clinical or scientific staff on designated equipment.

Qualifications/Requirements:

1. Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing electrical equipment; OR equivalent military education and 2+ years of experience servicing electrical equipment; OR High School Diploma/GED and 6+ years of experience servicing electrical equipment.
2. Experience interfacing with both internal team members and external customers as part of a solution based service process.
3. Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
4. Experience troubleshooting and responding to customer concerns.
5. Experience with Web applications as well as Microsoft suite of products.
6. The successful applicant must comply with GEHC’s standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
7. Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.
8. Must have and maintain a valid Driver’s License.
9. Willingness to be available "after hours", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
Quality-Specific Goals:
1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
2. Meet Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.
3. Complete all planned Quality, EHS & Compliance training within the defined deadlines.
4. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
5. Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
6. Ensure timely dispatch closure (if applicable).
7. Identify and report any unsafe workplace conditions or unsafe acts to the EHS Organization.
8. Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe (if applicable).
9. Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
10. Maintain tools and test equipment properly and ensuring they are calibrated.

Desired Characteristics:

1. Strong coaching and mentoring skills.
2. Strong time management and organization skills and ability to juggle multiple responsibilities.
3. Self-motivated.
4. Strong networking and interpersonal skills.
5. Training and experience in multiple modalities.
6. Demonstrated understanding that customers determine our success.
7. Operate with efficiency and sense of urgency.
8. Willingness to learn and adapt to changing environments.
9. Empower and inspire others.
10. Ability to deliver results in an uncertain environment.
11. In the Life Sciences business you must be a Field Engineer Level 1 for 2 years before moving to a Field Engineer Level 2.

About Us:

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.

Additional Eligibility Qualifications:

GE will only employ those who are legally authorized to work in the United States for this opening.

To Apply:  go to

https://jobs.gecareers.com/global/en/job/GE11GLOBAL6718/Field-Service-Engineer-2-Tacoma-WA?utm_source=directemployers&utm_medium=phenom-feeds#SeattleWASHINGTON

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Field Service Engineer

Posted:  11 May 2019

Job #:  3278947

Location:  Anchorage, AK

Role Summary:

We are hiring a Field Service Engineer 2 in our Anchorage market, who is fully qualified to perform service in one modality, and may have basic training in one or more additional modalities. Acts as the primary GEHC Services face to the customer. Responsible for meeting the daily service repair needs of designated equipment, and drives customer satisfaction through Service Excellence.

Essential Responsibilities:

1. Under minimal supervision, serve as GE Healthcare lead to assigned customers; complete troubleshooting, installation, validation, maintenance, and service repair needs on designated equipment. May assist and/or train less experienced Field Engineers.
2. Own customer issues from dispatch or identification of issue to resolution. Proactively engage with other team members to ensure they are aware of status of all issues at all times for their designated customers.
3. Effectively communicate and partner with teammates and colleagues.
4. Maintain regular, frequent communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
5. Understand and communicate business goals and objectives to the broader GE team servicing assigned customers.
6. Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
7. Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
8. Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
9. Serve as a member of the account community for key accounts. Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
10. Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
11. Keep up to date with competitor information and market trends.
12. Identify business opportunities for the organization.
13. Complete on-time and accurate Preventative Maintenance and Field Modification Instruction as needed.
14. May include application training of clinical or scientific staff on designated equipment.

Qualifications/Requirements:

1. Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing electrical equipment; OR equivalent military education and 2+ years of experience servicing electrical equipment; OR High School Diploma/GED and 6+ years of experience servicing electrical equipment.
2. Experience interfacing with both internal team members and external customers as part of a solution based service process.
3. Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
4. Experience troubleshooting and responding to customer concerns.
5. Experience with Web applications as well as Microsoft suite of products.
6. The successful applicant must comply with GEHC’s standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
7. Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.
8. Must have and maintain a valid Driver’s License.
9. Willingness to be available "after hours", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
Quality-Specific Goals:
1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
2. Meet Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.
3. Complete all planned Quality, EHS & Compliance training within the defined deadlines.
4. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
5. Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
6. Ensure timely dispatch closure (if applicable).
7. Identify and report any unsafe workplace conditions or unsafe acts to the EHS Organization.
8. Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe (if applicable).
9. Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
10. Maintain tools and test equipment properly and ensuring they are calibrated.

Desired Characteristics:

1. Strong coaching and mentoring skills.
2. Strong time management and organization skills and ability to juggle multiple responsibilities.
3. Self-motivated.
4. Strong networking and interpersonal skills.
5. Training and experience in multiple modalities.
6. Demonstrated understanding that customers determine our success.
7. Operate with efficiency and sense of urgency.
8. Willingness to learn and adapt to changing environments.
9. Empower and inspire others.
10. Ability to deliver results in an uncertain environment.
11. In the Life Sciences business you must be a Field Engineer Level 1 for 2 years before moving to a Field Engineer Level 2.

About Us:

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.

Additional Eligibility Qualifications:

GE will only employ those who are legally authorized to work in the United States for this opening.

To Apply:  go to   https://jobs.gecareers.com/global/en/job/3278947/Field-Service-Engineer

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Medical Imaging Field Service Chief Engineer

Posted here:  04/01/2019

Date posted: 03/28/2019

Location: Clackamas, OR

Job Number: 782167

Description:

In addition to performing the duties described in Medical Imaging Field Service Engineer job description. The Chief position directs the distribution of scheduled and unscheduled work orders, serves as a technical leader and reference source to other Service Engineers, provides consultation to professional staff and to management staff of the Clinical Technology Department and serves as a special projects leader.

Essential Responsibilities:

·  Performs all duties described in the Medical Imaging Field Service Engineer job description.

·  Assigns, coordinates and schedules resources on a daily basis to ensure timely completion of scheduled and unscheduled tasks and duties.

·  Effectively utilizes resources to ensure work is completed per department policy and standards.

·  Promotes a high level of customer satisfaction through good communication between other Engineers and by monitoring established communication processes between other Engineers and the customer.

·  Monitors engineers to ensure work order system documentation is completed per department protocol and procedures.

·  Approves overtime as needed to accomplish service objectives.

·  Coordinates outside service vendor support to facilitate repairs/installations that are beyond the scope of normal maintenance operations.

·  Coordinates department in-service for new employees, assists in performing regulatory and job specific training to the work group, and recommends training for service engineers.

·  Provides input to supervisor for engineer's performance appraisals.

 

Basic Qualifications:

Experience

·  Minimum ten (10) years of experience servicing multi-modality medical imaging equipment OR minimum five (5) years experience and CRES certification

Education

·  AAS degree in biomedical equipment service technology, electronic service technology, or computer service technology from an accredited program or military Biomedical Equipment training.

License, Certification, Registration

·  Must have valid driver's license.

Additional Requirements:

·  Demonstrated knowledge and skill in the following areas: customer service, interpersonal relations, adaptability, change management, decision making, oral communication, problem solving, project management, quality management, results orientation, teamwork, and written communication.

·  Must be able to demonstrate proficient knowledge in the operation and maintenance of medical imaging systems.

·  Must have knowledge of standards and codes applicable to medical imaging systems.

Must demonstrate good oral and written communication skills

Preferred Qualifications:

·  AAMI Certified Radiology Equipment Service (CRES)

·  Leadership role supporting medical equipment support and service operations

Primary Location: Regional Supply Center,10200 SE Sunnyside Rd., Clackamas, OR

Scheduled Weekly Hours: 40

Shift: Day

Workdays: Mon – Fri

Working Hours Start: 7:30 AM

Working Hours End: 4:00 PM

Job Schedule: Full-time

Job Type: Standard

Employee Status: Regular

Employee Group/Union Affiliation: Operating Engineers

Job Level: Individual Contributor

Job Category: Facilities Services

Department: Clinical Technology

Travel: Yes, 5 % of the Time

 Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

To Apply:  go to

       https://www.kaiserpermanentejobs.org/job/clackamas/medical-imaging-field-service-chief-engineer/641/11355241

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BIOMEDICAL ELECTRONICS TECHNICIAN 1

--  TEMPORARY  --

Posted:  2/28/2019

Req#:  165152

Location:  UW Medical Center

Closing:   Open until filled

Salary:  $26.41 to $37.79 per hour

This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment.  As an employee you will enjoy generous benefits and work/life programs.  For detailed information on Benefits for this position, click here.

UWMC BMET I job duties: •Conducts incoming inspections and documents all work in the computerized maintenance management system (CMMS). •Installs new biomedical equipment after determining safety, performance, and preventative maintenance requirements. •Maintains and/or repairs biomedical equipment in accordance with manufacturers recommendations. •Operates with a positive and patient focused customer service attitude. •Assists clinical staff in the evaluation and selection of medical equipment. •Continually strives to improve UWMC Clinical Engineering processes and procedures •Follows safe working practices and actively works to resolve internal and external conflicts •Utilizes effective resource management and prioritization skills •Communicates with the rest of the Clinical Engineering team in an active and professional manner •Maintains productivity standards and adjusts habits to meet workload changes Biomedical Electronics Technician I (BMET I) desired skills and qualifications: Requirements: An Associate's Degree in Biomedical Technology OR Equivalent education/experience OR Certification by the Association for the Advancement of Medical Instrumentation (AAMI) as a candidate DESIRED: Knowledge of proper safety precautions related to common medical equipment. Knowledge of clinical applications of common medical equipment. Ability to exercise logical, progressive troubleshooting techniques at both the system and component level. Ability to identify and understand the basic operating principles of standard analog and digital electronic circuits and electromechanical components. Ability to read electrical and electronic circuit diagrams. Ability to identify components both schematically and physically to the generic type and family. Ability to successfully identify and order proper repair components from OEM or third party.

The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral. The University of Washington is an equal opportunity, affirmative action employer. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or dso@uw.edu.

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Posting Date:  02/27/19

Location: Swedish First Hill in Seattle, WA.

Job Type:  1.0 FTE, Variable

Text for IO#:  69549

The Senior Manager of Clinical and Medical Imaging Engineering is responsible for providing leadership, vision, and a working environment that promotes teamwork and customer satisfaction, and for ensuring that the standards of service are met for the Clinical and Medical Imaging Engineering team in a manner consistent with SMC's mission and values.

In this position you will:

• Perform and maintain currency of essential competencies as required by specific area of hire, regulatory requirements and populations served.
• Prepare and maintain departmental budgets and oversees repair budgets of the department.
• Review, evaluate, and report on the quantity, quality, and effectiveness of department personnel.
• Oversee maintenance of department records including equipment master files, inventory listings, and equipment maintenance histories.
• Manage vendor service quality assurance program consisting of: verifying quality of vendor service, auditing field service reports for completion and accuracy, auditing vendor invoices for accuracy, approving vendor invoices for payment.
• Develop, evaluate, and report on quantity, quality, and effectiveness of departmental service programs and services.
• Oversee service contract evaluation, purchase, and renewal. Includes directing / participating in contract negotiation.
• Write technical specifications for capital equipment purchase and participates in purchase negotiation. Represents departmental services in the construction phase as well.
• Oversee pre-employment interviews and hiring process for qualified personnel.
• Serve as a positive and creative role model and holds self and others accountable for high quality service standards and performance.
• Facilitate staff training schedules to maximize in-house service capabilities.
• Assist in assuring compliance with local, state, federal and regulatory standards.
• Complete performance evaluations for staff within required time frames.
• Effectively utilize software technology to manage workflow.
• Establish agendas and maintain monthly staff meetings to promote effective communication of issues or problems.
• Communicate with both internal and external key stake holders in a positive and constructive manner.
• Work with other Enterprise disciplines to achieve organizational goals.
• Facilitate and manages retail and shared services.

Qualifications:

Required qualifications for this position include:

• Bachelor's Degree (Applicants without a Bachelor's Degree must actively pursue and attain a degree within five years)

• 7 years Clinical or medical imaging equipment service, with 3 years progressively more responsible experience in a management or supervisory capacity.
• Excellent leadership, organizational, interpersonal, and problem solving skills.
• Ability to work with a wide range of staff from many different disciplines.
• Performs managerial and/or technical tasks under conditions of stress and frequent interruptions.

Preferred qualifications for this position include:

• Prior capital acquisition planning and purchase recommended.
• Master's Degree

About Swedish Shared Services:

Swedish is the largest, most comprehensive, nonprofit health provider in the Greater Seattle area. Our expanding network of facilities currently includes three hospital locations in Seattle, a hospital in Edmonds and the new Swedish Issaquah campus. It also consists of Swedish Medical Group’s network of primary care clinics, and affiliations with suburban hospitals and specialty clinics throughout Greater Seattle.

Each campus has a local operations leadership team, supported by centrally located and led corporate services, such as Human Resources, Financial and Information Services.

We offer a full comprehensive range of benefits — see our website for details:  https://caregiver.ehr.com

Our Mission:

Our nonprofit Mission is to improve the health and wellbeing of each person we serve. Our Vision is to demonstrate the highest-quality, best-value healthcare to all we serve.

About Us:

Swedish is the largest nonprofit health care provider in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 118 primary care and specialty locations throughout the Puget Sound. Swedish employs more than 13,300 employees and 3,100 physicians and allied health professionals. Whether through physician clinics, education, research and innovation or other outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Swedish.jobs

When applying online, please reference job number 215744.

To Apply online:   http://50.73.55.13/counter.php?id=155213

Swedish is an Equal Opportunity Employer

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The Oregon Biomedical Association has jobs listed !

Visitors to the WSBA website are advised that there are also jobs posted on the OBA’s website.

Job seekers in Oregon are certainly welcome to check the WSBA’s listings.  

Jobs on the OBA site are at:  http://orbmet.org/jobs-opportunities

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