Current Listings:

Last updated:   20 April 2018

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Biomedical Technician 2

GE Healthcare

Posted:  4/18/2018

Job #      3090592

Location:  Olympia, WA

About Us:

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:

Responds to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer’s biomedical equipment, and drives customer satisfaction through Service Excellence. This position is located in Olympia, WA

Essential Responsibilities:

1.   Evaluate complex, customer biomedical equipment issues, and implement appropriate repairs.
2.   Perform planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations.
3.   Follow and guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary

       documentation.

4.   Effectively communicate and partner with teammates and colleagues.
5.   Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow-up, leading to

      customer satisfaction.
6.   Implement GE/customer facility contract, supporting business goals and objectives.
7.   Lead, instruct, and assist technicians on basic and complex repairs and resolution.
8.   Work as a member of local team to provide efficient service delivery to all accounts within assigned area.
9.   Share on-call/pager responsibility.
10. Document all repair actions and submit reports/summaries according to schedule.
11. Ensure proper care of spares, tools and test equipment, and ensure calibration.
12. Maintain approved parts inventory.
13. Manage vendors’ service delivery processes in compliance with GE policies, as instructed.
14. Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of

      medical equipment through formal instruction.
15. May perform role of Site Leader (e.g., direct activities of fellow Biomedical Technicians assigned to site, engage in a more

      interactive customer relationship, which may include Safety Committee or other participation, with regard to overall account

      activity).
16. Meet Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory

      requirements.

Qualifications/Requirements:

1.  Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and

     2+ years of experience servicing medical equipment; OR equivalent military education and 2+ years of experience servicing

     electrical or mechanical equipment; OR High School Diploma/GED and 4+ years of experience servicing medical equipment.
2.  Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand

     manner.
3.  The successful applicant must comply with GEHC’s standard background check, including a post-offer drug test. In addition,

     during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or

     providing proof of required immunizations, and additional drug tests or background checks (including a federal government

     background check if assigned to support a contract with the federal government).
4.  Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend,

     stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, 

     above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by

     this job may include color, close vision, distance vision, peripheral vision and depth perception.
5.  Willingness to be available "after hours", or work a rotating On-Call schedule, including weekends, for critical issues and

     coverage, as necessary.

Quality-Specific Goals:

1.  Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, \

     and applicable laws and regulations as they apply to this job type/position.
2.  Complete all planned Quality and Compliance training within the defined deadlines.
3.  Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
4.  Ensure all work orders, vendor service reports, time and expense reports, PM activities, purchase orders, and other duties are

     documented in an accurate and timely manner.
5.  Ensure all test equipment is tracked and 100% calibrated on time.

Desired Characteristics:

1.   Certified Biomedical Electronics Technician (CBET) desired.
2.   Experience interpreting schematic diagrams and perform effective repair and planned maintenance on basic biomedical or

      electronic equipment.
3.   Experience in a hospital setting.
4.   Experience interfacing with both internal team members and external customers as part of a solution based service process.
5.   Change agent and process-oriented.
6.   Strong knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices.
7.   Experience developing and maintaining good customer relations.
8.   Proficiency in completing electronic documentation using technological tools (e.g., Ipad, Iphone) and familiar with technological

      programs (e.g., Microsoft Office).
9.   Change agent and process oriented.
10. Exhibit the mentality that customers determine our success.
11. Operate with efficiency and sense of urgency
12. Willingness to learn and adapt to changing environments.
13. Empower and inspire others.
14. Ability to deliver results in an uncertain environment, ability to multitask and prioritize.

                    GE will only employ those who are legally authorized to work in the United States for this opening.

To apply:  https://jobs.gecareers.com/ShowJob/Id/47532/Biomedical-Technician-2/

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Technical Services Supervisor         

Posted:   13 April 2018

Location:  Universal Hospital Services, Tukwila, WA

Universal Hospital Services (UHS) is a clinical equipment services company that helps health care organizations increase operating efficiencies by optimizing the equipment lifecycle. We help you access, manage and maintain medical equipment so that your clinical staff is better equipped to care ™ for patients.

The primary role of a TSS is the maintenance of clinical equipment through the effective use of the UHS Program.  Responsibilities include: equipment repair, equipment calibration, preventive maintenance, supervising and directing team personnel, planning and organizing work load, creating and maintaining open lines of communication, customer satisfaction and responsiveness, financial resourcefulness and personal and team development.

• Responsible for Resident operational requirements which include the daily assignment of tasks pertaining to equipment repair and support.  Develop, monitor, and control budgets to assure the most cost-effective and efficient operation.

• Provide supervision for of other UHS Biomed personnel.  This includes employee motivation, hiring, discharge, discipline, promotion, performance evaluation, and salary adjustments.

• Provide technical training to other UHS employees in areas such as:  equipment operation and checkout, repairs, preventative maintenance, quality assurance practices, procedures, and documentation.

• Assist in the evaluation of new equipment as required and make recommendations pertaining to its electrical and functional conformance to UHS standards.

• Evaluates equipment problems and implements appropriate repairs with minimum supervision, maintaining effective customer relations and customer protocol at all times.

• Participates in hazard identification and medical device reporting procedures to help ensure that the patient care environment is safe.

• Instructs customer personnel on safe equipment operation when necessary.

• Performs preventive maintenance and calibration on medical equipment.

• Maintains adequate files and parts inventory for assignments.

• Achieves productivity, customer satisfaction and other established performance measures.

• Spends a minimum of 50% of time performing supervisory work and the remaining balance of time on technical related work in a Resident Office.

• Participate, where appropriate in on-call rotation.

• Perform other tasks as assigned.

Knowledge, Skills, Abilities and Other Characteristics:

• Working knowledge of anatomy and physiology and how it relates to the diagnostic, therapeutic, and monitoring characteristics of clinical equipment.

• Theoretical and practical knowledge of electronic and mechanical technology, as well as familiarity with reading circuit diagrams and mechanical schematics.

• Familiarity with pertinent regulatory agencies and the policies, codes, standards, and regulations that applies to the clinical equipment in their area.

• Familiarity with the setup and application of all test equipment (electrical safety analyzer, digital multi-meter, patient simulator etc.).

• Ability to identify skill development areas and takes the initiative to learn new processes and technologies.

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical literature, schematics and technical.

• Understanding of UHS Quality Indicators and works toward raising overall scores.

• Detail-oriented.

• Good communication skills, both written and verbal.

• Time management and organizational skills.

• Willingness to be flexible in work scheduling in order to meet customer needs.

Background Requirements:

• A two-year Associate degree in Electronics or Biomedical Equipment Technology or an equivalent technical program.  Bachelor’s degree preferred.

• Three - five years’ experience in the Biomedical Equipment field.

• Preferred Certification by the International Certification Commission as a Certified Biomedical Equipment Technician (CBET).

To apply: go to

 https://uhs.wd5.myworkdayjobs.com/en-US/UHSCareers/job/Seattle---District-site/Biomedical-Supervisor--Seattle-WA_JR9504-2

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BMET III Job Opening

Posted:  6 April 2018

Location:  Kirkland, WA

Renovo Solutions LLC is dedicated to providing integrated and innovative systems and services, which offer responsive Solutions to the evolving needs of the medical equipment community. RENOVO is committed to fostering a supportive work environment, encouraging employees to achieve their potential in ways that serve the needs of our customers, suppliers, and each other.

Summary:

Biomedical Equipment Technician (BMET) 3 performs and documents preventive maintenance and repair of general, specialized and/or high-tech medical equipment and systems with minimal supervision from service management to perform required duties which may include the maintenance of documentation systems and reporting of information essential to Renovo and facility medical equipment maintenance reporting systems. The BMET 3 must demonstrate excellent knowledge and use of required test equipment and the electronics, pneumatic, hydraulic and mechanical knowledge and skills, including the ability to interpret and effectively utilize service manuals, schematics and other applicable service information, required to perform and document preventive maintenance and repair of medical equipment and systems, as assigned, in accordance with established Renovo procedures. The BMET 3 must demonstrate excellent organizational skills as well as excellent communications, interpersonal and customer relations skills as applied to interactions with Renovo personnel and facility staff in accordance with established operational and personnel policies and procedures.

Specific Responsibilities:

1. Be able to independently perform complex troubleshooting and repairs on designated modality, while working within the established procedure. The BMET 3 must technically supervise and instruct technicians on the proper methods and techniques to perform installations, calibrations, preventive maintenance and repair troubleshooting on their designated modality and secondary modality. Plus can transfer a particular level of knowledge and experience to all field service personnel to resolve technical problems.

2. Proper use of all standard test equipment:

  a. multimeter
  b. oscilloscope

  c. dosemeter

  d. AC line analyzer
  e. line resistance meter

  f. photometer

  g. KV divider 

  h. service terminal

3. Be able to read, analyze, interpret and follow signal flow on blue prints, schematics and wiring diagrams.

4. Instruct customers and staff in applications and operations of the equipment.

5. Exercise good system troubleshooting skills.

6. Perform and be available for after-hours service, also available for emergency calls on weekends.

7. May be required to participate in shift scheduling.

8. Perform manufacturer-mandated equipment modifications and satisfactorily complete the required paperwork.

9. Be able to perform all system service diagnostics on applicable products.

10. Must have the ability to work outside their designated or secondary modality to solve technical problems.

11. Performs other duties as assigned. **
** Important Note. If you were previously employed as a member of the staff at this facility, this list of duties supersedes any other list of duties that you were assigned at that time. If the customer asks you to perform a task that is outside the scope of those listed above, you must refer that request to your immediate (Renovo) supervisor, who must formally authorize and document this change in the scope of your duties.

Administration:

1. Submit timely and accurately; service reports, time sheets, expense reports, film badges and other paperwork as assigned.

2. Understand and observe company policies and accounting procedures.

3. This position warrants the highest level of professional representation between the customer and the company in all aspects of the customer relations. It also warrants the undivided support of projects, programs and policies established by the company and promoting these to other employees.

Education:

Requires a two-year degree in Biomedical Engineering or Electronic Engineering. Military training OK.

Requirements:
1. Minimum 5 years of troubleshooting/ servicing of medical devices.

2. Five years in-hospital full-time Biomedical Equipment Technician II (BMET III) experience.

3. Experience in repair and preventative maintenance of medical devices.

4. Excellent verbal and written communication skills.

5. Must be able to lift 80lbs. or more

Special Skills/ Training:

X-ray experience or training.

Physical Demands:

1. Prolonged standing and walking.

2. Frequent bending, stooping, reaching and lifting.

3. Occasional squatting, climbing stairs, crouching and kneeling.

4. Frequently lifts and carries up to 80 pounds.

Working Conditions:

1. Occasional exposure to moving equipment.

2. Exposures: Biohazards, dust, electronic and bacterial cleaners.

3. Protective equipment required: Gloves, gowns, mask, and goggles.

Equipment Used:

1. Personal computer.

2. Telephone.

3. Calculator.

4. Service test equipment and tools.

Relationships:

1. Utilize teamwork in your daily activity and insure customer satisfaction.

Other:

1. Safety - Understand and follow good safety procedures:

    a. Radiation

    b. Electrical

    c. Mechanical

    d. Magnetic

2. Training - Willingly participate in company training programs.

3. Tools and test equipment – Maintain all company owned and leased equipment in good working conditions and insuring to have them serviced and calibrated as required.

4. Housekeeping – Maintain a clean, orderly appearance of all work areas, including office, toolbox and job site.

5. Personal Appearance - Service personnel must observe company dress code at all times, and must have good personal hygiene.

6. Driver’s License - Must maintain a valid driver’s license in the state of operation.

7. Limitations to your professional responsibilities – Exercise caution before undertaking activities that could be judged as tasks that should be performed only by a licensed healthcare practitioner. There are potentially very serious consequences when such actions could lead to a patient incident. If, at any time, you are unsure about the scope of your professional responsibilities, you should ask your immediate supervisor for clarification.

   jthielen@renovo1.com

   klynskey@renovo1.com

To Apply:  go to:    

https://workforcenow.adp.com/mdf/recruitment/recruitment.html?cid=19b04a91-e17d-4d82-a3ca-0fc66f9d441f&sid=cmVub3ZvMQ%3D%3D&jobId=242185&source=IN

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Biomedical Equipment Specialist

Posted:  2 April 2018

Location:  Seattle, WA US

Worker Type:  Salary

Services:  Facilities

Original Posted Date:  3/29/2018 8:47:52 AM

Category: Healthcare Technologies

Work Type: Fulltime-Regular

ID:  157106

About Healthcare Technologies

Aramark’s Healthcare Technologies business is one of the largest independent providers of healthcare technology management solutions in North America, providing tailored solutions for Clinical Equipment Optimization, IT Integration, Capital Planning and more. Through our world class Technology & Innovation Center in Charlotte, North Carolina, we underscore our commitment to providing customers with deep technical expertise and insight-driven innovation. Learn more about us by watching this video and visit us on the web.

Position Summary

Maintains clinical equipment through the effective use of the Medical Equipment Management Program and HCT business standards. Spends approximately 70% or more of time performing a variety of tasks associated with the installation, maintenance, calibration and repair of specialized biomedical equipment in a specialty area, such as anesthesia or sterilizers. Adheres to instructions and corporate policies, and demonstrates professionalism with integrity in all interactions with customers and staff. 

Essential Functions

Leadership

• Serves as resource and provides assistance to other staff in areas concerning specialty, including providing training and instruction to others on specialty equipment. Travel across multiple sites may be required.
• Demonstrates exceptional customer service, while interacting effectively with physicians, nurses, patients, residents, visitors, staff and the broader health care community. 
• Serves as a reference source for clinical engineering and clinical staff with regards to appropriate procedures for the operation and maintenance of clinical equipment.
• Works with sales and service representatives of biomedical equipment.
• Provides alternate solutions for critical issues to higher level for approval prior to implementation.
• Leads conversations with the client dealing with escalated service events.

Service

• Spends 70% or more of time servicing imaging equipment in one or more specialty areas.
• Performs assigned duties in accordance with manufacturers’ recommendations and other established policies and procedures, including scheduled maintenance, equipment inspection, repairs, adjustments, calibrations and safety testing of specialized classes of biomedical equipment, including ventilators and anesthesia.
• Assists with the administrative responsibilities of the department, including work order control, maintenance history records, SM and safety inspection requests and repair parts inventory records.
• Possesses knowledge of electrical safety theory, and performs repairs and electrical safety testing on biomedical instrumentation.
• Provides strong verbal/written communications consistent with assigned tasks.
• Establishes and maintains supporting technical literature.
• Assists in the evaluation of new equipment, accessories and supplies, and orders parts and supplies necessary for the servicing of biomedical equipment.
• Uses office automation hardware, software and diagnostic service software appropriate to the equipment being serviced.
• Investigates safety issues, hazards and equipment incidents.
• Works with key clinical leaders on decisions for complex repairs of high end biomedical equipment.

Operational Quality

• Makes decisions based on clear instructions and operational rules and procedures.
• Shows initiative, follows established procedures, and works in a safe manner.
• Documents time and expenses in a timely and accurate manner.
• Prioritizes work load effectively with minimal supervision.
• Adheres to performance metrics of SM completion, call closure, parts returns, ETTR & uptime and others as assigned.
• Supervises, mitigates and maintains quality control of services provided by outside vendors, and obtains service reports in a timely manner.
• Assists in the maintenance of a calibration program for electronic and safety testing equipment used by the department.
• Maintains knowledge of current regulatory agencies, and the policies, codes, standards, and regulations that apply to the clinical equipment.
• Establishes equipment performance baselines, including the documentation of inspections and evaluations.
• Interprets test results and makes recommendations to solve performance deficiencies.

Deliver Financial Commitments

• Maintains timely, accurate and thorough documentation required by management, as outlined in current policies and procedures.
• Demonstrates initiative and responsibility for planning, time utilization and cost containment.
• Demonstrates working knowledge of accounts payable and budgeting processes.
• Assists in a consultative capacity in the evaluation of purchase specifications for new equipment.
• Provides input for service delivery on equipment supported.
• Maintains line of sight to Outside Purchase Services (OPS) expenditures, and helps to ensure that all OPS activities are closely monitored and controlled.
• Assists in the evaluation and selection of new equipment, accessories and supplies in area of specialty, and writes detailed purchase specifications for new equipment.
• Intermediate knowledge of Computerized Medical Maintenance System (CMMS).

Qualifications:

Knowledge, Skills and Abilities

• Excellent oral and written communication skills.
• Knowledge of applicable trade areas.
• Listening skills.
• Organizational skills.
• Analytical Skills.
• Intermediate computer skills (MS Word, Excel, Outlook required).
• Results Oriented.
• Maturity, self-development, and integrity.
• Ability to deal with high-stress/pressure situations.
• Ability to manage complex customer situations.
• The ability to read and understand information and ideas presented in writing.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Determining the kind of tools and equipment needed to do a job.
• Basic CE-IT knowledge.
• Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Education & Experience

• Associate’s degree in biomedical equipment technology or electronics and 5 years of experience in the repair and maintenance of medical equipment.

OR

• 7-9 years military training, or other experience in the repair and maintenance of medical equipment.
• Active CBET Certification is preferred.
• Working familiarity with all current accreditation standards such as TJC, DNV, or others preferred.

Equipment

• Should have a working knowledge of biomedical safety and repair equipment related to their field of specialty, such as anesthesia, sterilizers, or chemotherapy dialysis.

Travel & Other Requirements

• Valid Driver’s License may be required.
• Up to 10-20% of day-to-day work may be spent traveling, more than 30% travel for field based technicians.

 May be required to work flexible hours, including on-call and overtime.

To Apply:  go to

http://careers.aramark.com/ShowJob/Id/96259/Biomedical-Equipment-Specialist-Healthcare-Technologies/

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Biomedical Equipment Technician II

Posted:   2 April 2018

Location:   Seattle, WA

Worker Type:  Salary

Services: Facilities

Original Posted Date:  3/8/2018

Category:  Healthcare Technologies

Work Type: Fulltime-Regular

ID:   162523

 

 

About Healthcare Technologies

Aramark’s Healthcare Technologies business is one of the largest independent providers of healthcare technology management solutions in North America, providing tailored solutions for Clinical Equipment Optimization, IT Integration, Capital Planning and more. Through our world class Technology & Innovation Center in Charlotte, North Carolina, we underscore our commitment to providing customers with deep technical expertise and insight-driven innovation. Learn more about us by watching this video and visit us on the web.

 

Position Summary

Maintains clinical equipment through the effective use of the Medical Equipment Management Program and HCT business standards. Performs a variety of routine tasks associated with the installation, maintenance, calibration and repair of biomedical equipment with minimal supervision.  Adheres to instructions and corporate policies, and demonstrates professionalism with integrity in all interactions with customers and staff.

 

Essential Functions

Leadership

• Exercises sound judgment, and seeks assistance when appropriate.
• Conducts departmental rounds with customers to promote communication and learn operations.
• Demonstrates exceptional customer service and interacts effectively with physicians, nurses, patients, residents, visitors, staff and the broader health care community.
• Conducts cross-training in the techniques of testing, calibrating, operating and troubleshooting biomedical systems for less experienced BMETs.
• Communicates routinely with supervisory personnel on the status of equipment repair and maintenance activities along with immediately reporting all patient/equipment operator safety issues.
• Works with sales and service representatives of biomedical equipment.

Service

• Performs assigned duties in accordance with manufacturers’ recommendations and other established policies and procedures, including scheduled maintenance, equipment inspection, repairs, adjustments, calibrations and safety testing of most classes of biomedical equipment, such as defibrillators and EKGs.
• Assists with the administrative responsibilities of the department, including work order control, maintenance history records, SM and safety inspection requests and repair parts inventory records.
• Possesses knowledge of electrical safety theory, and performs repairs and electrical safety testing on biomedical instrumentation.
• Provides strong verbal/written communications consistent with assigned tasks.
• Establishes and maintains supporting technical literature.
• Assists in the evaluation of new equipment, accessories and supplies, and orders parts and supplies necessary for the servicing of laboratory equipment.
• Uses office automation hardware, software and diagnostic service software appropriate to the equipment being serviced. 

Operational Quality

• Makes decisions based on clear instructions and operational rules and procedures.
• Shows initiative, follows established procedures, and works in a safe manner.
• Documents time and expenses in a timely and accurate manner.
• Prioritizes work load effectively with minimal supervision.
• Adheres to performance metrics of SM completion, call closure, parts returns, ETTR & uptime and others as assigned.
• Supervises, mitigates and maintains quality control of services provided by outside vendors, and obtains service reports.
• Assists in the maintenance of a calibration program for electronic and safety testing equipment used by the department.
• Maintains knowledge of current regulatory agencies, and the policies, codes, standards, and regulations that apply to the clinical equipment.

Deliver Financial Commitments

• Maintains timely, accurate and thorough documentation required by management, as outlined in current policies and procedures.
• Demonstrates initiative and responsibility for planning, time utilization and cost containment.
• Demonstrates knowledge of accounts payable processes.
• Provides input for service delivery on equipment supported.
• Maintains line of sight to Outside Purchase Services (OPS) expenditures, and helps to ensure that all OPS activities are closely monitored and controlled.
• Intermediate knowledge of Computerized Medical Maintenance System (CMMS).

Qualifications:

Knowledge, Skills and Abilities

• Excellent oral and written communication skills.
• Knowledge of applicable trade areas.
• Listening skills.
• Organizational skills.
• Analytical Skills.
• Intermediate computer skills (MS Word, Excel, Outlook required).
• Results Oriented.
• Maturity, self-development, and integrity.
• The ability to read and understand information and ideas presented in writing.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Determining the kind of tools and equipment needed to do a job.
• Basic CE-IT knowledge.
• Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Education & Experience

• Associate’s degree in biomedical equipment technology or electronics and 2 years experience in the repair and maintenance of medical equipment.

OR

• 3-5 years military training, or other experience in the repair and maintenance of medical equipment.

 Active CBET Certification is preferred.

 

Equipment

• Should have a working knowledge of general biomedical technology safety and repair equipment, such as a digital multi-meter, AC line analyzer, and defibrillator analyzer.

Travel Requirements

• Valid Driver’s License may be required.
• Up to 10-20% of day-to-day work may be spent traveling.
• May be required to work flexible hours, including on-call and overtime.

To Apply:  go to  http://careers.aramark.com/ListJobs/All/Search/state/wa/armk-function/healthcare-technologies/

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Biomedical Equipment Technician 2

Posted:     30 March 2018

Location:   Northwest Hospital & Medical Center, Seattle

Original Posted Date:  3/15/2018 3:36 PM

ID  2018-8089

Type:  Full Time

Department:  8437 Clinical Engineering

FTE:  1.00

Shift:  1st, Days

New Grads?   No

Overview

Join our award-winning team at UW Medicine - Northwest Hospital & Medical Center.  We're proud of the acclaim we've received for our excellence in patient care and safety. Among the local, regional and national recognition we've received are:

• The Distinguished Hospital for Clinical Excellence Award
• The Emergency Medicine Excellence Award
• This is the second consecutive year Northwest Hospital has achieved both the Spine Surgery Excellence Award and a ranking among the top 10 percent in the nation for spine surgery.
• The Stroke Care Excellence Award
• Winner of the Health Grades Distinguished Hospital Award for Patient Safety for the last three years in a row, we’re also one of the safest places to get care – among the top 5% in the country.
  

UW Medicine includes Harborview Medical Center, UW Medical Center, Northwest Hospital & Medical Center, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine and Airlift Northwest.

Northwest Hospital & Medical Center is a full-service, non-profit community hospital, offering comprehensive medical, surgical and therapeutic services.  With 281 beds, more than 1900 employees and a world-class medical staff, we provide innovative, technologically advanced care on a patient-friendly, easy-access campus just north of Seattle.

Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.

As a UW Medicine - Northwest Hospital & Medical Center employee, you will enjoy generous benefits and work/life programs.

We’re interested in learning more about you and appreciate your taking the time to apply online. UW Medicine - Northwest Hospital & Medical Center is committed to employing a diverse workforce. EOE

UW Medicine – Northwest Hospital and Medical Center is an Affirmative Action/Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, marital status, physical or mental disability, or any other protected characteristic. Minorities, women, disabled persons, and veterans are encouraged to apply

Responsibilities:

Performs moderately complex administration, maintenance, troubleshooting, testing, and documentation, includes but is not limited to:

Inspects and installs medical and related technical equipment in medical and research facilities.

Services various equipment and apparatus such as patient monitors, electrocardiographs, blood gas analyzers, x-ray units, defibrillators, electrosurgical units, anesthesia apparatus, pacemakers, blood pressure transducers, spirometers, sterilizers, diathermy equipment and other related technical equipment.

Repairs, calibrates, and maintains medical equipment and properly maintains required documentation.

Develops options presented by maintenance or repair situations and determines the best course of action from those options.

Effectively communicates with customers keeping them fully informed of the status of repairs.

Safety tests medical equipment to ensure patient and staff safety from electrical or mechanical hazards.

Consults with medical or research staff to ascertain that the equipment functions properly and safely.

Demonstrates and explains correct operation of equipment to medical personnel.

Works from schematic diagrams, blueprints, service documentation, federal, state and local codes or standards, and from verbal instructions.

Is knowledgeable of and observes proper patient isolation and protection procedures.

Is knowledgeable of and observes proper personal protection practices.

Driving: includes but is not limited to:

May be required to drive an automobile (or other vehicle) as a function of job.  If so required, completes all NWH driver clearance procedures and paperwork.  Drives carefully and in accordance with the law and NWH driving standards.  Promptly reports any accidents, tickets, citations, moving violations, vehicle damage, or suspension/revocation of license.  Maintains a valid Washington Drivers License and a clean driving record.

Qualifications:

Education Background

Associate's degree or certificate in Biomedical Technology from a two-year college or technical school.

Licensure, Registration, Certification

• ICC Certification for Biomedical Equipment Technicians is encouraged and desirable but not required.
• If driving is included as a function of the job, maintains a valid Washington Driver’s License and clean record.

Special Training/Skills

• Must be able to effectively communicate with customers, co-workers, and supervisor.
• Must have a strong grasp of basic medical terminology.
• Underlying principles of physics, chemistry, hydraulics, light, and sound
• A strong grasp of electronics, microprocessors , mechanical and  electromechanical methods 
• Must have a working knowledge of computer networking and network security methods.
• Must have working knowledge of clinical applications of most common medical equipment.
• Able to identify and understand the basic operating principles of standard analog and digital electronic circuits and electromechanical components.
• Able to read electrical and electronic circuit diagrams.
• Able to identify components both schematically and physically to the generic type and family.
• Able to successfully identify and order proper replacement components from OEM or third party.
• Demonstrates ability to accurately acquire basic competency on new technologies or makes of equipment through self-study of manufacturer’s documentation and other sources.
• Routinely exercises logical, progressive trouble shooting techniques at both the systems and component levels.
• Reads, understands and interprets the logical flow of service documentation including schematics, parts lists, servicing procedures and specifications.

Work Experience

• This position requires a minimum of two years of experience as a Biomedical Equipment Technician 1 or equivalent, working in a hospital setting.

Physical Abilities

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to stand and walk.  The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

Physical Demand Level:  Medium

In an 8-hour workday, must be able to lift or carry:

  20 to 50 pounds occasionally

  10 to 25 pounds frequently

  up to 10 pounds constantly

As required, must be able to:

  Sit, Stand, Walk, Bend, Squat, Kneel, Crawl, Climb and Reach above shoulders

  Push and Pull

  Perform fine motor functions

  Must possess functional vision, hearing, and speech in order to communicate effectively with clients, client advocates, and staff.

Work Environment:

The employee is regularly exposed to risk of moderate electrical shock.  The employee is frequently exposed to moving mechanical parts.  The employee is occasionally exposed to fumes or airborne particles and risk of radiation.  The noise level in the work environment is usually moderate.

To Apply:  go to  https://careers-uwnwhmc.icims.com/jobs/8089/biomedical-equipment-technician-2/login?mobile=false&width=743&height=500&bga=true&needsRedirect=false&jan1offset=-480&jun1offset=-420

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Field Service Engineer, Imaging

Posted:  28 March 2018

Location:  Washington (North Seattle)

Responsibilities: Installation, service and customer support for our imaging and PACS products. Also must establish/maintain    excellent customer relations, represent the company in a professional manner, and assist with customer training. Involves on-site diagnosis, troubleshooting, and repair of electro-mechanical equipment, x-ray systems, and computer systems at various customer locations. Must be diligent in reporting, recording service activities, show initiative, motivation and responsibility.

Generous compensation offered including healthcare benefits, and a 401(k).

  Requirements:

 -   Associates Degree in electronics or formal electronic vocational training

 -   Bachelor’s degree in electronics a plus Military training accepted.

 -   Experience as a field service engineer in medical x-ray is preferred

 -   Computer skills recommended with experience in Windows OS, networking, and  DICOM

 -   Must accept “on call” rotation

 -   Must be able to lift and manipulate equipment weighing up to 100 pounds

 -   Must have outstanding customer relationship skills, ability to produce under pressure, excellent

    written and verbal communication skills, and advanced problem-solving skills

 -   Continuing education training courses required and provided

 -   Must have valid driver’s license and good driving record.

  To Apply:  go to http://www.coremedicalimaging.com/company/employment/

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Medical Imaging Electronic Technician II

Posted:      March 26, 2018

Location:  Swedish Medical Center, First Hill, Seattle

Swedish First Hill Campus is looking for a full-time, day shift Medical Imaging Electronics Tech II.  This position will be responsible for supporting the MIE asset management program for all modalities of imaging equipment (X-Ray, CT, MRI, Ultrasound, Nuclear Medicine, Computed Radiography, PACS).

Required qualifications for this position include:

• Minimum AAS degree in Electronics Engineering Technology from an accredited program or completion of equivalent electronics training from military, vocational/technical schooling or manufacturer/vendor schooling
• Must have successfully completed specialized service training in two or more of the following medical imaging specialties: Radiography & Fluoroscopy, Computed Radiography, Ultrasound, Nuclear Medicine, CT, MRI, PACS (picture archival and communication system)
• Minimum 5 years of experience in field service of medical imaging equipment.

To Apply:  go to http://bit.ly/176386MedicalImagingtech

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TCF Biomedical Engineer

Posted:  19 March 2018

Location:  Portland, OR

Job Announcement Number:  CASA-10164378-18-LFM-TCF

Vacancy Identification Number (VIN): 10164378

The VHA Healthcare Technology Management Program Office is happy to announce that we are now accepting applicants for FY17 TCF Biomedical Engineering trainees.  Interested applicants must apply on USAjobs using the information below.

The posting will close on Thursday, April 5^th, 2018.

To Apply:  https://www.usajobs.gov/GetJob/ViewDetails/494176000

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Field Service Manager - Northwest

Posted:    2/27/2018

Location:   Stryker Corp, Redmond, WA

Job ID:  28752BR

Job Description:

Overview

At Stryker Communications, our Field Service team serves as The Wolf for our customers. If you’re not familiar with Pulp Fiction, that translates to you managing a team of people who get things done when the pressure is on and drive cool cars. Our medical devices play a vital role in surgery and if you’re interested in being a part of a Fortune Top 100 Company to work for, developing the careers of best-in-class Field Service Technicians, and saving the day for hospitals around the Northwest, then this position is for you! This role would be based in Seattle!

Quick Summary
The person taking the Field Service Manager role will spend the majority of their time in three key areas. They are:
1.Supporting the needs of their team.
2.Setting and driving expectations for success.
3.Instilling confidence in our customers that Stryker is there for them.

The environment and culture for this role is fast-paced and you’ll be constantly switching gears. It requires the ability to solve complex problems while maintaining strong relationships with your team, customers and sales representatives. Through time as a Field Service Manager, the foundation is laid to strengthen your managerial and customer support skills which are vital for growth within Stryker.

Initial Objectives
Within the first six months you’ll:
1.Gain a basic understanding of your expectations within Stryker.
2.Build relationships with your team and understand what they need.
3.Spend time onsite at hospitals learning Stryker’s field service environment.

Work Environment
Enjoy the flexibility of working from a home based office, and driving or flying to sites (hospitals, campuses, healthcare facilities) within your territory. The virtual team environment and culture for this role is fast-paced and you’ll be constantly on the go. It requires the ability to solve complex problems while maintaining strong relationships with your direct reports, our customers and sales representatives.

Basic Background
The person in this role should be passionate about developing people, supporting customers, and solving problems. A bachelors’ degree is required as is experience managing people, constructing individual development plans, setting and holding employees accountable to clear expectations, and working in a fast-paced environment. Candidates must be able to ease tension, stay positive, show they care, and hold themselves accountable.

RESPONSIBILITIES

·        Management responsibilities includes selection of new employees, performance evaluation inputs, career development, authorizing time cards, assigning and managing overtime, and administration of corrective actions.

·        Creates assignments in the form of objectives with goals and the process by which to meet goals.

·        Provides direction to employees according to established policies and senior management guidance.

·        Directly manages customer and sales expectations.

·        Administers Company policies that directly affect subordinate employees.

·        Recommends and implements changes to unit or sub-unit policies

·        Coordinate with third party service providers when needed.

·        Directs Field Service Team to achieve assignments using established guidelines, procedures, and policies.

·        Interacts daily with Field Service Team, Tech Support Team and/or functional peer groups.

·        Provides immediate supervision to a unit or group of employees, allocating tasks and checking work at frequent intervals. Manages semi-skilled and skilled employees.

·        Preparation/update of documentation, simplifying the service process, formal presentation of technical data to management and/or peers.

·        Responsible to comply with documentation procedures and standards.

·        Trains and develops new hire field service personnel.

·        Helps to train Field Service Supervisors in management policies and procedures.

·        Resolves problems related to their field service area as brought to them by their subordinates, peers, and manager(s)

·        Interacts with customers with regard to post market surveillance activities.

·        Manages field service schedule to support activities including repair, preventative maintenance, installation, and engineering change upgrades.

·        Develops Field Service Technicians through training, field interaction, one-on-one discussions, MARs, and appraisals.

·        Recruits, interviews, and selects personnel to ensure efficient operation of the field service functions with a specific area.

·        Drives top line service revenue through management of parts, labor, and service contract pricing in conjunction with the sales team.

·        Manages budget as provided by senior leadership to ensure effective operating income gains.

·        Drives team’s efficiency gains through process improvement projects as assigned by management.

          Other duties as assigned by manager.

·        Has the independence and authority to perform required tasks to ensure all provisions of the quality system are met.

Job Requirements:

PHYSICAL REQUIREMENTS

·        Heavy work: Exerting up to 50 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects.

·        Must have demonstrated fine motor skills.

·        Ability to work with large pieces of equipment.

MENTAL REQUIREMENTS

·        Effective reading and writing skills.

·        Must be able to improvise based on environmental/infrastructure needs.

·        Must be able to complete detailed documentation accurately.

·        Must be able to identify issues outside scope of project and refer to appropriate individuals.

·        Must demonstrate critical thinking skills to solve customer and sales related problems.

·        Must be able to review printed materials.

·        Must be able to use sophisticated test and office computer equipment (e.g. calculator, PC, telephone, Broadcast test and measurement equipment etc.).

·        Must have extensive knowledge of product offerings.

SKILLS/EXPERIENCE REQUIRED

·        Demonstrates mastery of basic level Supervisor tasks.

·        Effective interpersonal skills.

·        Effective written and oral communication skills.

·        Good judgment with the ability to make timely and sound decisions.

·        Leadership/supervisory skills.

·        Ability to prioritize projects.

·        Computer literate.

·        Good math and technical writing skills.

·        Excellent problem solving skills

·        Utilizes the following equipment: computer, calculator, telephone, measurement and testing equipment.

·        Proven ability to recruit and retain top talent.

·        Ability to troubleshoot remotely and effectively communicate guidance to customers and technicians.

·        3+ years of supervisory experience desirable.

EDUCATION/TRAINING REQUIRED

·        Bachelor’s Degree required

To Apply:  go to https://careers.stryker.com/en-US/job/field-service-manager-northwest-28752br-en/J3M4D85Y0L6DL51MF18

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Technical Support Engineer

Posted:  7 March 2018

Location:  Summit Imaging,  Woodinville, WA

Who We Are:

Summit is a highly responsive service company, in the medical imaging industry. We offer the best customer support, and innovation in the business. We are committed to making our customers heroes; minimizing downtime, helping control costs, and providing the highest quality solutions for our clients. Each of us at Summit is committed not only to our clients but to each other.

Job Summary:

The Technical Support Engineer will provide both technical service and support to Biomedical/Clinical Engineers. Responsibilities include resolving technical issues by phone, e-mail inquiries, as well as Field Service Support. All Technical Support will be given in accordance with contractual requirements by maintaining timely, complete, and accurate troubleshooting as well as resolution.

New Account Development Responsibilities:

· Generate sales revenue stemming from Technical Support assistance to meet or exceed company goals

· Report and share customer experience and insights

· Increase growth through organic referrals

Client Retention Responsibilities:

· Create new and improve customer relationships

· Participate as backup for Technical Support T.O.M.A responsibilities

· Travel as needed to resolve customer issues

· Improve productivity and profitability

· Resolve Technical Support issues

· Participate in Client Recovery Program

Operational Responsibilities:

· Participate in developing, improving, and updating Technical Support documentation including but not limited to diagnostic flow charts and instructional media content

· Completion of internal Preventative Maintenance program

· Meet or exceed standard KPI’s

· Assist to improve days of cores outstanding with customers

· Assist with Procurement Program and sources

· Provide internal technical knowledge

· Included in 24-Hour phone cycle

· Provide internal service to Transducer Department systems

· Assist with Field Service activities

· Participate to improve Hero Kit program

· Assist in managing Data Accuracy for ISO Standards

· Assist in managing improvement of interdepartmental communication

· Participate and assist in improving Hero Kit program

· Develop, analyze, and report key metrics to Manager

· Management of video media content

Education & Experience:

· AA degree in a technical discipline or equivalent in experience

· 1-2 years’ experience in Technical Support role

Required Knowledge, Skills & Abilities:

· Working knowledge in Computer Hardware functions, both new and legacy

· Proficient in Microsoft Windows Operating Systems (XP/Vista/7/8)

· Proficient in Microsoft Office Products (Word, Excel, Access, Outlook)

· High technical proficiency and excellent problem solving skills and analytical abilities

· Excellent oral, written, and interpersonal skills

· Ability to be open-minded and multi-task orientated

· Experience in Medical Device capital equipment highly desirable

· Ability to travel 5-10% to customer sites

To Apply:  go to  https://www.mysummitimaging.com/join-our-team

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Biomed I

Two openings

Posted:   6 March 2018

Location:  Springfield, OR:  Sacred Heart Medical Center at Riverbend

Req ID: 158406

PeaceHealth is seeking a Biomed Technician I for a 1 full time equivalent Non-Exempt position. This position will be working Day shift with shift durations of 8 Hours.

 JOB SUMMARY

Responsible for repairs, preventative maintenance, and safety testing and deployment of biomedical and general patient care equipment.  

 ESSENTIAL FUNCTIONS

1. Performs equipment inspection, minor repairs, and planned maintenance for biomedical equipment.

2. Works with experienced biomedical technicians in the installation, maintenance, and repair of specialized biomedical equipment.

3. Maintains all documentation and record keeping as outlined by current policies and procedures.  Documents time and expense in a timely manner.

4. Assists senior biomedical technicians with testing and calibration of complex equipment according to manufactures recommendations and other established guidelines.

5. Performs other duties as assigned.

QUALIFICATIONS

Education:    

·        Associate’s degree in biomedical technology or equivalent in electronics, physics or U.S. military biomedical or technical training.

Experience/Training:             

·        Minimum of one year biomedical equipment maintenance experience.

·        Completion of an internship as part of a formal Biomed Technician Associated Degree program.

 License/Certification:           

·        Valid state driver’s license.

Other Skills:  

·        Good verbal and interpersonal communication skills.

·        Basic medical terminology related to equipment function.

·        Skilled in using computers with Windows operating system.

 PHYSICAL/COGNITIVE REQUIREMENTS - RIVERBEND

·        Work requires fairly light physical exertion more than 66% of the time.             

·        Ability to lift objects weighing 50 lbs. or less.      

·        Work requires frequent exposure to minor cold, heat, poor ventilation or sharp instruments.

·        Reasonably anticipated exposure to blood and body fluids once per month or more.

·        Job duties frequently require intense concentration and attention to detail (34-65% of work time).

Please apply online to be considered. For full consideration of your skills and abilities, please attach a current resume with your application.

Hourly compensation starts at: $32.39, more depending on experience.

To Apply:  go to www.peacehealth.org/careers

About PeaceHealth

PeaceHealth, based in Vancouver, Wash., is a not-for-profit Catholic health system offering care to communities in Washington, Oregon, and Alaska. PeaceHealth has approximately 16,000 caregivers, a multi-specialty medical group practice with more than 900 providers and 10 medical centers serving both urban and rural communities throughout the Northwest. In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, PeaceHealth is the legacy of its founding Sisters and continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission. 

We offer competitive compensation, a robust benefits package and a collaborative, Mission-driven work environment! To learn more about working at PeaceHealth and the Springfield community please visit our homepage: www.peacehealth.org/careers.

Get a feeling for the Spirit of PeaceHealth through this three-minute video, and visit us on Facebook or LinkedIn!

Questions? Review our Employment FAQ or email Recruitment@peacehealth.org. Please note this email does not accept resumes or applications.

PeaceHealth is committed to providing equal employment opportunities to all qualified job applicants and employees without regard to the following statuses: protected veteran; qualified individual with a disability; race; ethnicity; religion; gender; pregnancy; gender identity; national origin; age; genetic information; sexual orientation; or any other protected status in accordance with local, state, or federal laws.

The above information is intended to indicate the general nature and level of work performed by this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job.

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Biomed Technician

Posted:  5 March 2018

 

Location:  Kadlec Medical Center, Richland, Washington

 

Schedule: Full-time

 

Shift: Day

 

Req ID: 181329

 

Description:

Kadlec has an exciting opportunity for a Biomed Technician to join our growing Clinical Engineering team located in Richland, Washington!

Shift Details: Full time, 1.0. 8 hour day shifts.

 

Qualifications:

Minimum Requirements:

Associate Degree in Biomedical Equipment Technology from an accredited educational institution and completion of an internship required. Five (5) years’ experience in the biomedical field may be substituted in lieu of a degree.

Current Valid Washington State Driver’s License required.

Preferred Qualifications:

Bachelor’s Degree in Biomedical Technology from an accredited educational institution preferred.

Three (3) years biomedical field experience preferred.

Association for Advancement of Medical Instrumentation (AAMI) Certification -or certification eligible- preferred. (Certifications may be one of the following: CBET, CLES, CRES, CCE).

 

DUTIES include, but are not limited to, the following:

As a Biomed Technician you will perform technical work skilled in installation, calibration, maintenance and repair of medical and non-medical equipment and orders parts; Assist with purchase orders, product sourcing, vendor communication and documents work; and perform related duties as assigned.

Remain responsible for performing regular maintenance and administrative functions on assigned databases, using a variety of monitoring, scripting, and administrative tools.

Performs planned maintenance inspections on electronic, pneumatic, electro-mechanical and mechanical equipment according to manufacturer's recommended procedures and the departmental policies and procedures.

Tests some equipment which does not have specific procedures consistent with knowledge and experience.

Troubleshoots, identifies source of problem to system, board or component level as appropriate and cost effective, and repairs electronic, pneumatic, electro-mechanical and mechanical equipment.

Makes on-site repairs consistent with department policies and procedures. Receives, inventories, assembles and installs equipment and coordinates efforts with appropriate supervisors.

Tests and calibrates all equipment to manufacturer's specifications and departmental policies and procedures following incoming inspections, planned maintenance or repair work.

 

We offer a full comprehensive range of benefits — see our website for details —

http://www.kadlec.org/careers/benefits-information

 

Our Mission:

Provide safe compassionate care. We promise to answer the call of every person we serve; to know them, care for them and ease their way. We are committed to safety, compassion, respect, integrity, stewardship, excellence and collaboration.

 

About Us:

Located in sunny Tri-Cities, WA, Kadlec is the largest non-profit healthcare provider in the region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare to the region by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec is proud to be part of Planetree (Planetree.org) and continues to be recognized nationally as a “Best in Class Employer”. Kadlec does not unlawfully discriminate on the basis of race, sex, sexual orientation, age, color, religion, national origin, genetic information, marital status, veteran status, disability status, or any other characteristic protected by Federal, State, or Local Law. EOE.

 

To Apply, go to:  http://www.kadlec.org/careers/about-kadlec

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Field Service Engineer Apprenticeship

Posted:      20 February 2018

Location:  Spacelabs Healthcare,  Snoqualmie, WA

Our Field Service Engineer is responsible for quality service of Spacelabs products and for customer satisfaction within an assigned territory.  Excellent technical and communication skills are needed to positively interact with customers and company personnel. Requires people who can work well without close supervision, are self-starters, can independently manage time/schedule. The FSE must possess analytical/technical abilities and basic business acumen and effectively communicate at all levels of the organization.

Description:

·        Install and relocate Spacelabs products in accordance with policies, procedures and approved technical documents and publications.

·        Install approved equipment upgrades and modifications as required in accordance with procedure and QMS requirements.

·        Perform all assigned PM's, PA's and remedial maintenance and provide necessary records to hospitals and Regional Service Manager. Act as liaison with technical support for product introduction, evaluation, and major troubleshooting assignments.

·        Respond to all assigned customer service calls and apply corporate policy guidelines.

·        Support Regional Service Manager and region in achieving assigned Operating profit goals, including by promoting sales of  service contracts, billable services, and Spacelab’s products and offerings.

·        Prepare service Contract Quotes in coordination with RSM and Contract Administration.

·        Support sales efforts by assisting with equipment demonstrations and clinical evaluations.

·        Assist sales with pre-sale configurations and consultation as required.

·        Submit accurate and complete reports in a timely manner regarding expenses, timecards and service reports.

·        Provide assistance in OJT training of all regional new hires; responsible for mentoring new FSEs as required.

·        Successfully complete all Spacelabs Product training; seeking out new training to keep up with technology as it changes.

·        Control and maintain assigned Spacelabs assets in accordance with policies and directions.

·        Uphold the Company’s core values of Integrity, Innovation, Accountability, and Teamwork.

·        Demonstrate behavior consistent with the Company’s Code of Ethics and Conduct.

·        It is the responsibility of every Spacelabs Healthcare employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.

·        Duties may be modified or assigned at any time to meet the needs of the business.

Requirements:

·        Associate of Science Degree in electronics or a related technical discipline; or equivalent technical training from an accredited program in biomedical, electronic or computer technology; or equivalent military training and/or experience.

·        Proficient computer skills including networking, Microsoft Windows 2000, XP operating systems. Also application specific proficiency on Microsoft Internet Explorer and Microsoft Office products.

·        Must become fully competent in the application and operation of all products in all care areas.

·        This is a regional position requiring a significant amount of driving. This position requires the ability to possess a valid driver’s license and maintain a good driving record.

Other  Work Requirements:

·        Successful completion of Spacelabs training required (including training done at Company location). Must become fully competent in the application and operation of assigned products.

·        Work various shifts as deemed necessary for successful installation and training.

·        Following successful completion of training, must be willing to relocate anywhere in the continental United States (as determined by the needs of the business).

·        Required to register with a vendor credentialing service.  As part of this process, may be required to submit personal information to a credentialing service company, to provide proof of vaccinations or related medical information, and to comply with other requirements needed to be able to work at customer site.  May be required to complete US federal background check and requirements for access to US government facilities and/or government IT networks; terms of federal contracts require US citizenship - dual citizenship is prohibited.

·        Use of computer: 15%

·        Domestic Travel: 75%

Equal Opportunity Employer

EEO is the Law

Poster Link: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for the Security and Healthcare divisions, as well as to external original equipment manufacturer clients for application in the defense, aerospace, medical and industrial markets, among others.

To Apply:  go to

                 http://jobs.spacelabshealthcare.com/jobsearch/job-details/field-service-engineer-apprenticeship/13523/1/

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Product Complaint Specialist III

Posted:       20 February 2018

Location:    Spacelabs Healthcare,  Issaquah, WA

Description:

The Product Complaint Specialist III will be responsible for receiving, evaluating, processing and researching to root cause or failed subsystem, the customer/product complaints for Spacelabs Healthcare manufactured and distributed products, as required by regulatory standards and company policy.

This position requires understanding of FDA regulatory obligations and compliance within the scope of 21 CFR part 820.198, as well as familiarity with report ability evaluation (RE’s) and Medical Device Reporting (MDR’s) as well as a good working knowledge of electronic circuits and network infrastructures Ensuring compliance with all company policies, procedures and guidelines is essential at all times. Product Issue Specialist III will also be responsible to perform investigations into possible patient risk or incident reports. This will entail ability to clinically interact with field personnel as well as clinical staff.

• Partners with sales, marketing, R&D, Field Service Engineers and manufacturing departments to resolve product problems and provides feedback to customers as needed.

• Handles complaints received according to regulatory requirements, and Spacelabs policy and quality systems requirements. Complaint documentation must be thorough and complete, detailing sample requests, receipt, evaluation, and investigation.

• Accountable for outstanding service to all external and internal customers.

• Takes initiative and action to respond, resolve, and follow up on all customer/product complaints in a timely manner. Communicates directly with customers to gather additional information required for Reportability evaluations, Medical Device Records (MDR’s) and complaint initiation/investigations, including the retrieval of product samples and equipment for evaluation. Notifies customer of receipt of product inquiry/complaint and provides support as required

 • Assures complaints from written, electronic, and oral communications are entered into the complaint handling data base in accordance with procedure. Confirms appropriate product complaint symptom codes are used based on the information available, and updates these codes as required when more information is discovered.

• Performs and assists timely completion of investigations, completion of all complaint tasks and ensures that the required information is contained in the record prior to submitting for closure.

• Applies knowledge of medical device regulatory requirements in order to support the MDR reporting process and identifying reportable events as they are received.

• Ensures appropriate escalation of issues that cannot be resolved or that require management intervention in a timely manner, facilitating smooth transition of all such issues within the team, or to external departments as appropriate.

• Performs queries to provide complaint data and ad hoc trend analysis on reported product problems/complaints when requested or required. Creates reports/metrics/graphs and presentation material for management.

• Ability to write clear and concise response letters to customers concerning incidents involving Spacelabs products.

• Travel into customer accounts may be required, but is not expected to exceed 5%

• Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork.

• Demonstrate behavior consistent with the company's Code of Ethics and Conduct.

• It is the responsibility of every Spacelabs Healthcare employee to report to their manager, or a member of senior management, any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.

• Duties may be modified or assigned at any time to meet the needs of the business.

Requirements: 

• Bachelor’s degree in biomedical engineering, or related technology degree • or 4 years related experience.

• Minimum of 5 years work experience with medical devices, or experience in complaint handling.

• Incident/Escalation, Management and demonstrated experience supporting and troubleshooting networked medical devices deployed throughout hospital systems is highly desired.

• Experienced user in Windows and Microsoft Office is essential

• Excellent interpersonal and communication skills written and verbal, demonstrated by the ability to: listen and empathize with others:

• convey confidence

• provide exemplary levels of service

• resolve conflict effectively

• collaborate with and facilitate small groups. Exceptional writing and oral communication skills – be able to convey complex information in clear executive summaries for diverse audiences.

• Candidates should have a passion for providing extraordinary customer service and a knack for diffusing tense customer situations, putting customers at ease and instilling them with confidence in our ability and attention to detail.

• Demonstrated success as a highly creative, skilled technologist and problem solver with the skill set to drill a problem down to a root cause or subsystem level.

• Team player who demonstrates positive, constructive interpersonal and strong organizational skills. • Self-motivated and able to work productively with minimal direction.

• Customer Product Issue Specialist III will also require high skill level in written and oral communication involving customer responses, both in the form of letters as well as investigations.

Equal Opportunity Employer

EEO is the Law

Poster Link: eoc.gov/employers/upload/eeoc_self_print_poster.pdf

OSI Systems, Inc. has three operating divisions:

(a) Security, providing security and inspection systems, turnkey security screening solutions and related services;

(b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and

(c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.

To Apply:  go to  

http://jobs.spacelabshealthcare.com/jobsearch/job-details/product-complaint-specialist/13659/1/

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The Oregon Biomedical Association has jobs listed !

Visitors to the WSBA website are advised that there are also jobs posted on the OBA’s website.

Job seekers in Oregon are certainly welcome to check the WSBA’s listings.  

Jobs on the OBA site are at:  http://orbmet.org/jobs-opportunities

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